Returns & Exchanges

We want you to be fully satisfied with your Eagle Creek gear, which is why we offer a 30-day return policy on all unworn and unwashed items with original tags attached. Returns are processed quickly to ensure you can get back to your next adventure without delay.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all hangtags and labels are intact to qualify for a full refund.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing